Shipping policy

Last updated: April 28, 2026

Order Processing

All orders are processed within 1–3 business days.

Once your order has been processed, you will receive a confirmation email with tracking information.

Please note that orders are not processed on weekends or public holidays.

Estimated delivery times:

Delivery times may vary depending on your location and external factors.

We offer free shipping on all orders.

Once your order has been shipped, you will receive a tracking number via email.

Please allow 2–5 days for tracking information to update in the system.

While we aim to deliver your order on time, delays may occur due to:

We appreciate your patience and understanding.

For international orders, customs duties or import taxes may apply depending on your country.

These charges are the responsibility of the customer.

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

We are not responsible for lost or stolen packages once they have been marked as delivered.

If you experience an issue, please contact the shipping carrier directly.

If you have any questions about shipping, feel free to contact us:

Email: vibe.vortex@gmail.com